Senior DevOps Engineer – Joe Coffee

Duration: July 2025 – Present

🚀 Senior DevOps Engineer | AWS | Pulumi | GitHub Actions | Automation | Security & Monitoring

🔹 As the DevOps Engineer responsible for cloud infrastructure and automation, I work closely with the CTO and engineering team to redesign, implement, and maintain secure, scalable, and high-performing systems on AWS, leveraging Pulumi for Infrastructure as Code (IaC) and GitHub Actions for CI/CD pipelines, and end-to-end monitoring with Datadog.

✅ Infrastructure & Cloud Management

🔹 Built and maintained multi-environment AWS infrastructure (Unstable, Staging, Production) using ECS Fargate, ALB, IAM, VPC, and related services.

🔹 Utilized Cloudflare as a CDN and security layer to enhance performance and protection.

🔹 Applied a security-first approach to architecture and operations.

✅ IaC & Automation

🔹 Standardized infrastructure provisioning with Pulumi for consistent, reproducible deployments.

🔹 Automated workflows and environment setup through Bash scripting and Pulumi automation.

🔹 Ensured efficient and reliable resource management across all environments.

✅ CI/CD & Delivery Pipelines

🔹 Designed and maintained GitHub Actions pipelines to automate builds, tests, and deployments.

🔹 Transitioned from manual releases to fully automated pipelines, reducing deployment time by 90%.

✅ Monitoring & Reliability

🔹 Implemented centralized monitoring and alerting with Datadog.

🔹 Continually optimized infrastructure for performance, reliability, and cost efficiency, achieving a 27% reduction in RDS costs through right-sizing and infrastructure improvements.

✅ Collaboration & Continuous Improvement

🔹 Partnered with the CTO and engineering team to align infrastructure design with platform reliability.

🔹 Created internal step-by-step guides, procedural documentation, and architecture diagrams for knowledge sharing.

🔹 Delivered regular presentations and updates to keep leadership informed of progress.

🔹 Stayed current with DevOps trends and best practices.

DevOps Engineer – Eightroom

Duration: January 2022 – July 2025 · 3 yrs 7 mos

🚀 First DevOps hire | AWS Infrastructure | CI/CD | Automation | Cost Optimization

🔹 As the first DevOps team member, I work closely with the CTO and Product Managers to build and manage scalable infrastructure for two startup projects in the gaming and payments industry.

✅ Infrastructure & Cloud Management

🔹 Designed, deployed, and maintained AWS environments (Dev, Sandbox, Prod) leveraging VPC, IAM, WAF, Lambda, Route 53, ACM, RDS, S3, API Gateway, ECS, EventBridge, CloudFront, and more.

🔹 Implemented Disaster Recovery strategies for high availability and business continuity.

✅ Automation & CI/CD

🔹 Automated infrastructure provisioning using AWS Copilot & CloudFormation.

🔹 Built & optimized CI/CD pipelines in Bitbucket, improving deployment efficiency by 70%.

🔹 Scripted automation tasks using Bash, Python, and PowerShell.

✅ Monitoring, Performance & Cost Optimization

🔹 Set up AWS CloudWatch for proactive monitoring & logging.

🔹 Conducted K6 load testing and optimized system performance.

🔹 Identified security improvements & reduced AWS infrastructure costs by 13%.

✅ Collaboration & Documentation

🔹 Created internal step-by-step guides & procedural documentation.

🔹 Delivered AWS architecture presentations to the IT team.

DevOps Engineer – Globant

Duration: July 2021 – January 2022 · 7 mos

✅ DevOps Academy – DevOps Engineer (Hands-on Training)

🔹 Strengthened expertise in Linux, Docker, Kubernetes, Bash & Python scripting.

🔹 Built & maintained CI/CD pipelines using Jenkins & GitLab.

🔹 Applied Infrastructure as Code (IaC) with Terraform & Ansible.

✅ Project for Disney Company (Sandbox Environment – AWS Infrastructure)

🔹 Contributed to the architecture and provisioning of AWS infrastructure (VPC, IAM, S3, EC2) supporting Disney’s sandbox environment.

🔹 Ensured compliance with project requirements and best practices.

Sabre Corporation – Multiple Roles

Duration: March 2010 – June 2020 · Full-time · 10 yrs 4 mos

2nd Level Advanced Support – (OPSCOMM) Operation Communications Manager

Duration: April 2019 – June 2020 · 1 yr 3 mos

🔹 Provided technical assistance through analysis and diagnostics on the transmission and connectivity of messages between aircraft, air traffic control, and satellite through the client's remote Windows Server and SQL databases.

🔹 Remotely worked with the supervisor in Austria, 3rd-level support, and developers in the United States and Poland.

🔹 Built numerous knowledge base articles and documentation on complex cases and the product's functionalities.

🔹 Provided presentations and training.

🔹 On-call responsibilities during high-severity situations.

API (Online / Webservices) Customer Support Analyst

Duration: March 2015 – April 2019 · 4 yrs 2 mos

🔹 Provided and handled in-depth advanced support on complex issues to customers consuming Sabre APIs, and served as the lead within POD teams to resolve issues efficiently.

🔹 Tested host functionality, connectivity, validated XML files and schemas, and reproduced customer scenarios in SOAP and REST APIs to find possible system bugs, issues, and solutions.

🔹 Reported issues through JIRA when needed as part of ongoing efforts to improve the product.

Global and Premier Product Software Support Specialist

Duration: May 2012 – March 2015 · 2 yrs 11 mos

🔹 Promoted to “Contributor”.

Product Software Support Specialist

Duration: March 2010 – May 2012 · 2 yrs 3 mos

🔹 Account lead, in charge of monitoring pending situations and following up on complex cases.

🔹 Beta software tester.

🔹 SME (Subject Matter Expert) of the company’s internal CRM tool.

🔹 Created numerous internal documents referencing system errors and their solutions.

🔹 Mentor at the company headquarters in Montevideo and Krakow office for new trainees.